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Terms and Conditions

1. General Information

  • This site belongs to the EksiArtı brand.

  • By using the site you are deemed to have accepted these terms.

  • The Terms may be updated from time to time; the date of the last update will be stated.

2. Product Information

  • All product images and descriptions are prepared as realistically as possible.

  • Colours may vary slightly due to screen settings.

  • Dimensions and material information are available on the product pages.

3. Order and Payment

  • Orders are only processed after payment confirmation.

  • Payment methods: [Write down credit card, money order/EFT, payment at the door, etc., whichever you have].

  • Prices are stated in Turkish Lira (₺) and include VAT.

4. Shipping and Delivery

  • Our shipping policy is explained in the [Shipping Policy page link].

  • Delivery times may vary depending on the courier company.

5. Returns and Exchanges

  • Our return conditions are stated in the [Return Policy page link] section.

  • In case of damaged or missing products, a report must be kept upon delivery.

6. Terms of Use

  • All content on the site (design, visuals, text) belongs to EksiArtı. It cannot be copied or used for commercial purposes without permission.

  • Accounts of users who abuse the site or place fraudulent orders may be cancelled.

7. Disclaimer

  • EksiArtı cannot be held responsible for delays caused by the cargo company.

  • If the products are damaged due to misuse or user error, returns will not be accepted.

8. Protection of Personal Data

  • Your personal data is processed in accordance with the KVKK. For detailed information, please see [Privacy Policy link].

9. Applicable Law

  • These terms are subject to the laws of the Republic of Türkiye.

  • In case of dispute, Istanbul/Kocaeli courts and enforcement offices have jurisdiction.

10. Communication

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